Privacy Policy

Use of Personal Information

Chalets Estrie is committed to protecting the privacy of its users and ensuring they are well-informed about its privacy policy regarding the collection and use of personal information shared with the company. To enable Chalets Estrie users to enjoy all site features, including online booking and chalet rentals, Chalets Estrie requires certain personal details such as the name and contact information of its clients. This information is collected at the time of booking. Access to these details is restricted to Chalets Estrie’s administration only.

Confidentiality of Your Personal Information

Chalets Estrie is committed to safeguarding the personal information and privacy of its users. Personal data is protected by appropriate security measures based on the circumstances. www.chaletsestrie.com uses the personal information provided solely for legitimate purposes, such as user identification and processing bookings, rentals, and related payments. Users may withdraw their consent to the collection of their information at any time. To ensure that personal information is accurate, complete, and up to date at the time of use, users are encouraged to contact Chalets Estrie for any necessary changes. Personal information is retained only for the period needed to fulfill its intended purpose and is destroyed when that purpose is complete.

Data for Online Payment

All credit card data obtained during online transactions is handled and secured by specialized external companies selected by Chalets Estrie to ensure the highest level of confidentiality and security. None of this data is stored on Chalets Estrie’s servers.

Transmission of Your Personal Information to Third Parties

At no time will your personal information be made public, sold, or disclosed to third parties without your consent, except under legal obligation (such as court testimony, examination, document request, subpoena, civil investigation demand, or other similar proceedings under a competent court’s order, or to comply with applicable conditions imposed by a government body or other regulatory authority, or other legal requirements).